- What does Insider do?
- Insider is a luxury concierge service based in London working across four things: tickets, dining, shopping and experiences. That means sold-out gigs, matches and shows, tables at restaurants that are booked out for months, pieces and drops that were gone before you heard about them, and the experiences you can't get into on your own: the party, the venue, the trip, the room with a waiting list, and a few that were never listed at all. Most of it you could find online. None of it you could book in time. AI can't book any of it for you. Insider can, because we know someone.
- How do I contact Insider?
- By WhatsApp, and only by WhatsApp. Tap "Open the door", tell us what you're after, and a person replies. There is no form, no app and no account to set up.
- Who is Insider for?
- People who want the version of London that's always sold out by the time they look, and who would rather message someone who knows than refresh a waiting list.
- How does Insider work, and what does it cost?
- We open doors, and we charge an entrance fee for each one we open. That's the whole model. There's no subscription and no £1,000-a-year concierge fee for the right to ask. You tell us what you want and where you want it, we tell you the price before you commit, and it'll be one you're happy to pay for actually getting in.
- Where does Insider operate?
- London first, because London is where we know the doors worth knocking on. Beyond that, our network can take you pretty much anywhere and everywhere you need to be, so ask.